Returns and warranties

What is your policy for exchanging and returning items?
Returns are accepted up to 14 days after receiving your order, however you will be responsible for the return costs. To find out more, you can visit our “Delivery and Return” page located at the bottom of the site page in the useful links.

What are the guarantees if the product has not been delivered to me?
We will refund your entire order if the package has not been delivered to you within 60 days of placing your order. This happens in very rare cases when a package cannot be found by the courier.