How can I cancel my order?
You can cancel your order by returning the items to us within 14 days so that we can refund your order after receipt of the items.

What is your policy for the exchange and return of items?
Returns are accepted up to 14 days after receipt of your order. To find out more, you can visit our "Delivery and returns" page located at the bottom of the page of the site in the useful links.

Do you accept orders abroad?
We ship worldwide, if in doubt please contact us at lililampltd@gmail.com for more details.

How do I know if my payment is secure?
The Lililamp site you are visiting is on an HTTPS server. There is a green padlock that can be found on the left side of the URL for this page that is there to remind you.
We are with one of the best web hosts to ensure that all of our pages are secure and therefore cannot be hacked. In addition, we use Stripe which is the benchmark in terms of security for Internet transactions.

What payment methods are available?
We accept all major credit cards (VISA, Mastercard). However, we do not accept checks, money orders, or wire transfers.

How can I cancel my order?
You can cancel your order by returning the items to us within 14 days so that we can refund the order after receipt of the items.